• Citibank Travel Insurance

    Citibank Travel Insurance

    Introduction to Citibank Travel Insurance in UAE

    Travel insurance provided by Citibank is a comprehensive insurance plan in that it caters to avid travellers across the world. Customers are insured against unexpected inconveniences such as luggage delay expenses, missed flights, emergency medical conditions and hotel cancellations among many others. Citibank travel insurance, powered by AIG, offers several additional benefits such as medical evacuation, trip cancellation expenses and so forth. Citibank travel insurance is underwritten by AIG.

    Features and Benefits of Citibank Travel Insurance

    • Offers several emergency medical expenses and evacuation benefits covering transportation by air, land or sea, i.e., transferring a patient from one location to another depending on the gravity of the medical condition of the customer.
    • Covers trip cancellation expenses arising due to any ailments (customers can claim ticket and expenses due to cancellation of hotel accommodation).
    • Covers travel and baggage delays including flight delays for over four hours (food and hotel accommodation expenses will be covered). Covers expenses for any additional clothing required or personal toiletries which can be used, until the arrival of the baggage of the customer.
    • Offers 24-hour assistance service centre which provides a wide range of security, medical, travel and personal assistance services to clients. What’s more, high quality customized solutions are designed to meet the changing needs and requirements of customers.

    Eligibility Criteria for Citibank Travel Insurance

    Customers have to charge their entire airfare to Citibank credit card and activate travel insurance provided by AIG. Travel insurance on the Emirates Citibank Gold, Emirates Citibank Titanium, Emirates Citibank Ultimate MasterCard, PremierMiles Titanium and PremierMiles Platinum Credit Card is provided by American Home Assurance Company (Chartis) without charging the credit cardholder any premium or fee. Credit cards which offer travel insurance include Emirates Citibank Titanium Gold Credit Bank, Emirates Citibank Ultimate credit card (MasterCard), Emirates Citibank Ultimate credit card (Visa), Emirates Ultima Credit Card, Premium Miles Elite World Credit Card, Premium Miles Platinum Credit Card, Premium Miles Titanium Credit Card, Premium Miles Elite Infinite credit card Premium Miles Signature credit card and Citi Life Infinite credit card.

    Why choose the plan?

    AIG Travel Insurance offers several attractive features such as a dedicated team to service commercial, underwriting and claims needs, instant online purchase, worldwide travel protection policy, 24/7 global assistance at locations across Europe, Americas and Asia and emergency assistance in the local language.

    Other products offered by Citibank in UAE are:

    Citibank Credit Cards

    Citibank Car Insurance

    Citibank Home Insurance

    Citibank Life Insurance

    Citibank Health Insurance

    Frequently Asked Questions - FAQs

    1. Will hotel accommodation expenses be covered in case of flight delays?

    2. Yes. If the customer’s flight is delayed for over 4 hours, food and hotel accommodation expenses are covered.

    3. In case of cancellation of a trip, will ticket and hotel expenses be covered?

    4. Yes. If you have cancelled your trip owing to ailments, you can claim the ticket and hotel accommodation cancellation fees.

    5. Are there any additional benefits offered apart from the aforementioned ones?

    6. Yes. Some of the additional benefits include coverage for injuries resulting from hazardous sports in addition to terrorism extension.

    7. Should I speak in English only while seeking emergency assistance or medical evacuation?

    8. No. The emergency assistance will be provided in the local language.

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